Luminator manufactures products for the Aerospace Industries under the AS9100 REV C Quality Standard. Lean Manufacturing techniques and empowerment are essential to our Operation, applying processes that add value.
Luminator’s in-house engineering team blends optical engineering, software development, electrical engineering and mechanical design to deliver innovative products and solutions to our customers. Luminator’s state of the art in-house testing facilities ensure high quality products that comply with all aerospace standards.
Luminator employs a rigorous Program Management (PM) process to monitor and control the successful execution of all significant contracts and internally funded programs. PMI PMBOK forms the backbone of our PM best practices and management toolset while our processes are aligned to AS9100 and CMMI philosophy and application.
Luminator maintains a well-established, documented, implemented quality management system (QMS) in accordance with AS9100C, ISO9001:2008, ASO100A and FAA Title 14 CFR §21.303. Detailed descriptions of each process are addressed through individual, top-level quality procedures. We subject our QMS to annual accreditation surveillance audits and quarterly 3rd party audits plus monthly internal audits to ensure the QMS is performing to its highest level.
As part of the QMS we utilize an on-line corrective action database to capture opportunities for improvement. Corrective action submittals are reviewed by a cross-functional team then followed up to verify effectiveness. The corrective action system covers corrective action requests/reports (CARs), preventative action requests (PARs), and supplier corrective action requests (SCARs).
Quality training is the core to our success. Employees are trained at the beginning of their employment and throughout their tenure at Luminator. We strive to maintain their competence level for building quality into the product. We have many specialty areas including certified FAA DMIRs and DERs, and personnel with customer ODA status.
At Luminator, Customer Satisfaction First means Quality First!