Support & Contacts
We are here for you. Luminator provides sales support worldwide, whenever you need it. We understand time is important to our customers. Our sales service and response times translate directly to your competitive advantage; our goal is to continuously provide the service and support you need. Contact our sales or customer service team for inquiries, innovative products or to discuss new technologies and orders.
Brian Stark
Business Development Manager– North America – Fixed Wing
Tom Lail
Business Development Manager – North America – Rotor Wing
Larry Saunders
Business Development Manager – North America – Fixed & Rotor Wing
Jack Chen
Business Development Manager– Asia – Fixed & Rotor Wing
Lloyd Francis
Business Development Manager– Europe, Middle East and Africa – Fixed & Rotor Wing
John Moorman
Customer and Product Support Manager
Aircraft On Ground Support
We have established multiple communication tools to fit your communication style. Our response time to your request is our top priority. For immediate response to urgent inquiries outside normal business hours and aircraft on ground (AOG), contact us directly at 214-551-7873. For your convenience contact your customer service representative by email, fax or phone.
Aircraft on Ground (AOG)
214-551-7873
Postal Service
Luminator | Aircraft Customer Service
900 Klein Road
Plano, Texas 75074
Toll Free: 800-388-8205
Main: 972-881-5483 or 972-881-LITE
Fax: 972-633-0767