At Luminator Aerospace, Customer Satisfaction Means Quality First.
Luminator Aerospace’s facilities maintain a well-established and documented quality management system (QMS) in accordance with a variety of standards including: AS9100D, ISO9001:2015, FAA Title 14 CFR §21.303, and EASA Part 145.6651. Detailed descriptions of each process are addressed through individual, top-level quality procedures. For accreditation for a specific manufacturing facility, or product, please contact us.
We subject our QMS to annual accreditation surveillance audits and quarterly 3rd party audits plus monthly internal audits to ensure the QMS is performing to its highest level.
As part of the QMS, our US team utilizes an online corrective action database to capture opportunities for improvement. Corrective action submittals are reviewed by cross functional team then followed up to verify effectiveness. The corrective action system covers corrective action requests/reports (CARs), supplier corrective action requests (SCARs), and Failure Analysis (FA) reports.
Quality training is core to our success. Employees are trained at the beginning of their employment and throughout their tenure at Luminator Aerospace. We strive to maintain their competence level for building quality into the product. We have many specialty areas including certified FAA DMIRs, and personnel with customer ODA status.